Policies and FAQ

POLICIES OF PATHOS SEASIDE SUITES

GENERAL

Do not exceed the number of people specified on your booking confirmation.

Be considerate of your neighbors, avoiding loud music and other noises particularly between 23:00 and 08:00.

House parties are not allowed without our prior consent.

Please always respect that there are other hotels around with guests as well.

No parties or loud music or yelling will be acceptable at any time.

CHILDREN

Children are not allowed as we are an Adults Only Property.

CHECK-IN TIME

Check-in time is 16:00 pm.

We can sometimes arrange an early check-in so please contact us if you will arrive early and we will do our best, without any promises!

CHECK-OUT PROCESS

Check-out time is strictly 11.00 am.

Should you require a later check-out we will do our best, but you need to let us know beforehand.

Keep in mind late check-out is upon availability and at extra cost.

When you leave, please ensure the following simple tasks are done:

Turn off all lights & appliances & return any moved furniture back to its original spot.

Air-condition units should be turned off.

Be sure to wash all the dishes.

Take kitchen garbage out to the outdoor trash dump sites and place it into the dumpsters.

Please pile used towels on the linen baskets in the bathrooms.

Close and lock all windows and doors.

At the time of your departure, call us to receive the key.

BREAKAGES/ DEPOSIT DAMAGE/ DAMAGE

We understand that sometimes accidents happen! Should you break anything please let us know immediately.

The property has the possibility to charge or ask a deposit fee from 300 to 1000 EURO for any damages in the SUITE.

Guests are personally responsible for all damages on the property.

The property is Self-catering- Self-catering means that you do everything for yourself.

PETS

Pets are allowed upon request and only up to 5 kgs.

SMOKING POLICY

Smoking is allowed at outdoor areas only.

IMPORTANT INFORMATION – PLEASE READ

Do not put paper, nappies etc. down the toilet please use the bin provided.

ACCESS CODES/ INSTRUCTIONS/ USEFUL TELEPHONES

Please call us at +30 6981496056 to inform us on your arrival at Rhodes airport so someone will be on time to meet you at the suites and give you all the information needed.

FAQ

If you have a question about the property or any of our services and you cannot find the answer below, please contact us.

Before you book

Will there be a safe in the suite?

Yes, however we advise all clients not to take valuables with them and if you do to always keep them with you.

Check-in times and Check-out times?

Entry is usually around 16:00 (4 pm) and Check-out time is strictly 11:00 (11am) Please take this into account when booking your flights.

Do you allow parties?

House parties are not allowed without our prior consent.

No parties or loud music or yelling will be acceptable at any time.

Pets are allowed.

Pets are allowed upon request and only up to 5 kgs..

Where shall I book an airport transfer?

You can always book your transfer through this link!

Is it possible to book daily house cleaning service?

Daily cleaning service (if you do not wish to clean, place the do not disturb card on the door)

After you booked

Can I have Early check-in / Late check-out?

We can sometimes arrange an early check-in so please contact us if you will arrive early and we will do our best, without any promises! Should you require a later check-out we will do our best, but you need to let us know beforehand.

Will there be an iron?

The suite does provide an iron.

Will there be a hairdryer?

The suite is equipped with a hairdryer; however, they may not be as powerful as those available abroad. Therefore, if you have specific requirements, it may be advisable to pack a hairdryer in your luggage.

What if I want to give you some feedback?

Then please do! We appreciate a review from every guest to be able to improve our service and to give as much information to our new coming guests. Feel free to send it to our email or even post it at any of the review channels.

COVID-19

At Pathos Seaside Suites, our priority is the safety and well- being of our guests and employees. Following the declaration of the coronavirus (COVID-19) a pandemic on March 12, 2020, we would like to extend our warmest thoughts to the people who have been affected by this unfortunate event and our deepest appreciation to the healthcare workers and local communities who are fighting against the virus.

We are doing everything we can to provide the safest accommodation to you, as we are closely monitoring the latest developments, standards and protocols related to COVID-19 issued by the World Health Organization (WHO), the Greek government, the Ministry of Health, local health agencies and public health official. All is in place to keep your health and safety top of mind.